Robin Youngson – Learning Objectives:
• Setting the scene for the whole programme
• How the narrow focus on physical disease and bio-medicine is missing the potential of healing relationships and whole-person care
• The enormous impact of emotional, psychological and spiritual wellbeing – more powerful than most of the medicines we use
• How the experience of care profoundly affects patient outcomes
• The relationship between health workers’ wellbeing and patient care
• The neuroscience of interpersonal connection and therapeutic relationships
• The simple daily practices of kindness and compassion that transform patient care and protect the health worker from burnout
• The healing power of touch
• Personal and organisational strategies for strengthening caring and compassion
• How to become part of the global movement for human-centred healthcare
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